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Refund & Return Policy

At WPToolz, we want you to be happy with your purchase. Since we sell digital products, it is important to explain our refund and return rules clearly. Please read this policy carefully before buying any product from our store.

1. Digital Products

All products in WPToolz are digital downloads. This means:

  • You will receive the product instantly after purchase
  • There is no physical delivery
  • You can download the files directly from your account or email

Because digital products are delivered instantly, we cannot offer refunds once the download link has been accessed or the product has been downloaded.

2. Refund Eligibility

We only consider refunds in rare cases, such as:

  • If you did not receive the product due to a technical error
  • If the product file is corrupt or broken and cannot be used
  • If you purchased the wrong item due to a website error

To request a refund, you must contact us within 7 days of your purchase at:
Email: contact@wptoolz.io

Please include your order ID, product name, and the reason for your request. We will review your case and respond as quickly as possible.

3. No Refund Cases

Refunds cannot be given in these situations:

  • You downloaded the product successfully
  • You changed your mind after purchase
  • You misunderstood the product description
  • You lost or forgot to download the files

We encourage all customers to carefully check the product description before buying.

4. How Refunds Are Processed

If your refund request is approved:

  • We will refund the payment through the same method you used for purchase
  • Refunds may take 3–7 business days depending on your payment provider
  • Partial refunds may apply in rare cases if only part of the product is unusable

5. Support for Technical Issues

If you have trouble downloading or using a product:

  • Contact us at contact@wptoolz.io
  • We will guide you step by step to access the product
  • Most issues are fixed immediately without the need for a refund

6. Changes to This Policy

We may update this Refund & Return Policy occasionally. Updates will be posted on this page. Your continued use of WPToolz means you accept the latest policy.